Last updated: 11 July 2026. These terms apply to the public website and the live GrapeFinance platform flow, including account creation, billing, plan usage, acceptable use, and service limitations.
These terms apply to the live product: single-user access, one bank account in the app, Starter and Tracker plans, and Premium features only when they are officially launched.
You should only create an account if you are legally capable of entering into these terms and using the service for your own lawful personal finance administration.
Website copy, billing terms, and app access follow the same workflow.
Account creation happens through the live app rather than through the marketing-site contact form.
You are responsible for keeping login details secure and for completing verification steps honestly and accurately.
Create account, verify email, complete PayFast checkout, and access the workspace after payment confirmation.
Plan details shown in the app checkout flow and current pricing page form part of the live commercial terms for that purchase. If the platform later changes plan scope, pricing, or add-ons, the then-current in-app pricing and billing terms will govern new purchases or renewals.
Recurring subscriptions and recurring add-ons continue on the billing cycle selected at checkout unless cancelled or changed through the live billing flow or other written agreement.
Any refund, cancellation, or billing dispute is governed by the live checkout terms, the relevant in-app billing flow, PayFast processing, and applicable South African law.
These restrictions are part of the live product terms.
Do not attempt to break authentication, payment controls, rate limits, token accounting, or storage controls.
You are responsible for the legality, accuracy, and rights you hold in respect of the statements, receipts, and other files you upload.
Do not use the service for fraud, malicious uploads, unlawful surveillance, account sharing that bypasses plan limits, or any other prohibited purpose.
We aim to keep the service available and secure, but maintenance, third-party failures, internet issues, and security events can affect access from time to time.
To the extent allowed by law, the service is provided on a reasonable-efforts basis and liability is limited for indirect, incidental, or consequential loss arising from ordinary use of the site or platform.
Use these pages for privacy notices, cookie settings, and PAIA or POPIA information requests.
See how contact data, cookies, analytics consent, onboarding, and private workspace controls are handled.
See the Information Officer details, access request route, record categories, and POPIA rights summary.
These terms are governed by the laws of South Africa unless a mandatory law requires otherwise.
Use the live onboarding flow when you are ready: create account, verify email, complete PayFast checkout, then access the workspace after payment confirmation.
